Emergency Leak Detection & Response
Active flooding. Main line failure. No water to the house. We respond same day, any time.
- Active water flooding inside or outside
- Main line failure with no house water
- 200+ gallons per hour water loss
- Cannot locate shut-off in emergency
What to Do While You Wait for Us
- Shut off the main water valve โ This is usually near the water heater, under the kitchen sink, or in the basement/crawlspace. Turning it off stops active flooding immediately.
- Don't use electrical fixtures near water โ If water is near outlets, the breaker panel, or electrical equipment, turn off the circuit breaker for that area before touching anything.
- Move valuables off the floor โ If water is rising, move documents, electronics, and irreplaceable items to higher ground while you wait for us.
- Document the damage โ Take photos and video before anything is moved or dried. Your insurance company will need this. We take additional documentation during our inspection.
- Don't cut into walls or floor yourself โ Well-intentioned exploratory access often makes the problem harder to trace. Wait for our equipment.
Emergency Dispatch
We answer 24 hours. Tell us it's an emergency and we prioritize your call over all scheduled work. No hold, no voicemail, no callback queue.
Call (877) 326-0672After-Hours Pricing
Emergency after-hours service carries a premium. We quote the after-hours rate before dispatch โ you know the number before we send anyone.
Our Emergency Response Process
You Call โ We Pick Up
Real dispatcher answers. Tell us what's happening. We triage over the phone and tell you what to do right now while we dispatch.
Priority Dispatch
Emergency calls jump the queue. We give you an honest ETA and call you when the technician is 30 minutes out.
Assess and Stabilize
First priority is stopping active water flow. We confirm the shutoff worked, assess visible damage, and prevent secondary damage while we set up detection.
Locate the Failure
Acoustic, thermal, or pressure testing depending on what type of emergency it is. We identify the exact failure before opening walls or floor.
Repair or Secure
We repair on the spot when possible. When a larger repair is needed (major line replacement), we secure the system to restore water service and schedule the full repair for first available morning.
Active Water Emergency? Call Immediately.
Every minute water runs is more damage. We pick up the phone 24 hours.